Policies & Compliance

TruServ Resources Ltd (TSR) is committed to maintaining the highest standards of governance, transparency, and operational integrity across all its activities. In line with this commitment, the Company has developed and adopted a comprehensive set of policies and procedures covering key areas such as Environmental Health and Safety (EHS), Data Protection, Human Rights, Gender Equality, Safeguarding, Financial Management, Internal Controls and more. To ensure accessibility and ease of reference, the full and detailed versions of all company policies are available on the official TSR website. Stakeholders, partners, and clients are encouraged to visit the website to review these policies in their entirety and stay informed on the Company’s standards and compliance framework. TSR remains dedicated to continuous improvement and adherence to both national regulations and international best practices.

Code of Business Ethics

TSR adopts a zero-tolerance approach to bribery and corruption and operates with integrity at every level.

COMPLAINT AND GRIEVANCE POLICY AND PROCEDURES

We comply with the Companies Act, PPA regulations, tax laws and all applicable Ghanaian and international standards.

Corporate Procurement Policy and Procedures

N/A

DATA PROTECTION POLICY AND PROCEDURES

We are fully compliant with Ghana's Data Protection Act and safeguard personal data of clients, employees and partners through strict information security controls.

ENVIRONMENTAL HEALTH AND SAFETY (EHS) POLICY AND PROCEDURES

We minimise our environmental footprint and promote sustainability across all operations and supply chains.

FINANCIAL POLICIES AND PROCEDURES

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GENDER EQUALITY AND EMPOWERMENT POLICY AND PROCEDURES

We provide a fair and inclusive workplace free from discrimination of any kind.

HUMAN RESOURCES AND EMPOWERMENT POLICY

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HUMAN RIGHTS POLICY AND PROCEDURES

N/A

IMPARTIALITY, NON-DISCRIMINATION AND EQUAL OPPORTUNITY POLICY AND GUIDELINES

N/A

INTERNAL CONTROL SYSTEM

N/A

Policy on Certification Regarding Terrorism Financing

N/A

SAFEGUARDING POLICY AND PROCEDURES

The health and safety of our people, clients and the public is paramount in every activity we undertake.

ANTI-FINANCIAL CRIME POLICY

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ANTI-BRIBRY AND ANTI-CORRUPTION POLICY

N/A

QUALITY CONTROL AND QUALITY ASSURANCE POLICY STATEMENT

N/A

CONFIDENTTIALITY POLICY

N/A

WORKPLACE HARASSMENT POLICY

N/A

WHISTLEBLOWER POLICY

N/A

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